We aim to dispatch your order within 1-3 business days. A high volume of orders during public holidays may result in a delay in shipping. We try our best to dispatch orders as soon as possible so you can enjoy your goodies! If any items are unavailable after you ordered we will attempt to contact you. 

 

Shipping fees

Shipping is free for all orders over $80 AUD.

Shipping for orders under $80 will be calculated at check out. If you have any enquiries please email us at support@atacamatea.com. 

 

Tracking 

Order tracking is provided after payment is made with every order.

 

Delivery

Delivery delays are out of our control, we ship your order within 3 business days. Please be mindful that there may be some shipping delays due to covid 19 or a high volume of orders. 

After we have shipped your order, your order is in the hands of the courier, sometimes you may experience delays such as the example mentioned above, please contact us and we will try our best to help you.